About ZoomInfo
ZoomInfo (Nasdaq: ZI) is a global leader in go-to-market intelligence solutions, providing high-quality data and tools for sales, marketing, and operations professionals.
Customer reviews (20)
- Tech-Test· United States
Outdated and inaccurate!
Outdated and inaccurate! Looked myself up (while working there) and they had my info from many jobs before. Wrong email and phone number. Don’t use if you want accuracy.
- Tech-Test· United States
zoominfo has wrong info about my…
zoominfo has wrong info about my nonprofit organization -- wikipedia makes it sounds like it's not worth contacting zoominfo to get it fixed.
- Tech-Test· United States
DO not buy- Stay away from zoominfo
My experience with ZoomInfo has been extremely frustrating and disappointing. From the start, the platform felt overpriced for what it actually delivers. The sales process sets high expectations, but once you’re in, the value just isn’t there. The data quality is inconsistent—many of the contacts are outdated, inaccurate, or simply not useful for real outreach. When you’re relying on a tool like this for business development, bad data quickly becomes a serious problem. Another major issue is the contract structure. The agreements are large, rigid, and difficult to get out of. It feels less like a partnership and more like you’re locked into something that doesn’t evolve with your needs. There’s very little flexibility, and the cost is hard to justify given the results. What stood out most to me is the overall approach to customers. Good business, in my view, is about mutual growth—both sides benefiting and building something sustainable. My experience here felt very one-sided, where the focus seemed to be on maximizing revenue rather than delivering real value to customers. In the end, I wouldn’t recommend it based on my experience. There are other tools and platforms out there that offer better data quality, more transparency, and a more customer-focused approach.
- Tech-Test· United States
Steals personal information without consent
Steals personal information without consent.
- Tech-Test· United States
Easy to use and powerful tool for…
Easy to use and powerful tool for improving sales productivity every day.
- Tech-Test· United States
ZoomInfo has been a great product…
ZoomInfo has been a great product overall. As an actual customer, I find it very easy to use and the data is reliable. The platform also provides strong intent signals which makes it easier to find the right prospects. I especially like how you can identify and contact prospects directly from the portal. Overall, I am very satisfied with the service and have no complaints.
- Tech-Test· United States
ZoomInfo completely changed how our…
ZoomInfo completely changed how our sales team works. We used to spend hours searching for contact details but now everything is right there. The buying intent signals help us reach out to the right People at exactly the right time.
- Tech-Test· United States
A simple and user-friendly dashboard
The dashboard is easy to use. They gave us demo sessions and a 3-day free trial to try the product.
- Tech-Test· United States
this is a 100% overpriced database of contacts
this is a 100% overpriced database of contacts. the issue is not having contacts, the issue is that they have sold a dream to small business about getting leads. not a single lead has been converted, forget about conversion, there has not been a single conversation as a result of the effort. now i had a dedicated resource doing this for 6 months and no results. i had several people try to generate leads but to no avail. i have pleaded them to stop my contract and they dont even answer and the charge me a good 4 grand every quarter.
- Tech-Test· United States
Over all the experience is great
Over all the experience is great. Very helpful in my day to day. One thing that could improve is the meshing of contacts. Sometimes persons from a different organization will end up somewhere they shouldn't because the company name is similar.