WT Farley Reviews
VerifiedAbout WT Farley
Established in 1968, WT Farley Inc., is an ISO 9001:2015 Certified specialty medical company which designs, manufactures, and assembles a wide variety of medical supplies specializing in respiratory products.
Customer reviews (66)
- Anthony· United States
Humans that can actually help you
These days with everybody moving to AI everything it is nice to be able to talk to a human being who can actually fix your problem without going through a huge long phone tree. Kyle was courteous and got my problem fixed in minutes where other places take days of emailing back and forth thank you I'm going to start using you exclusively for my medical gas fitting needs
Reply from WT Farley
Anthony, Thank you for your response and for your support. We take pride in providing top notch customer service which includes answering the phone and not having a recording greet our customers. We're very happy that Kyle was able to help you figure out exactly what you needed. We look forward to working with you more and will continue to work hard to meet and exceed your expectations in the future. Kind Regards, The WT Farley Team
- Doug· United States
Very good service !
Friendly and efficient service.
Reply from WT Farley
Doug, Thank you for your response and for your support. We are very happy that you had a positive experience with us. Customer service is our No. 1 priority. It's good to know that our efforts are paying off. We'll continue to work hard to always provide the best possible service. Kind Regards, The WT Farley Team
- Phil· United States
Faster client service delivery
Faster client service delivery. They also value their customer feedback and their customer support service response time is great
Reply from WT Farley
Phil, Thank you for your response and for your support. It's always nice to hear that our efforts are paying off. We do our best to provide top notch customer service and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
- Kris· United States
Great First Impression
Very helpful and friendly staff. They were able to efficiently answer my questions and provide quick turnaround on my order. This is my company's first interaction with WT Farley, and we would have no issue with continuing to order from them in the future.
Reply from WT Farley
Kris, Thank you for your response and for your support. We are very pleased that you had a good experience with us. Customer service is our top priority. We will continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
- Laurie· United States
Very helpful
Mike was very thorough and followed through with sending information. The information he sent will be very helpful with planning our storage at the hospital once we discuss their needs. Did a great job. Thank you.
Reply from WT Farley
Laurie, Thank you for your response and feedback. We are very pleased that Mike was able to get you the information that you needed. Don't hesitate to contact us with any future questions regarding planning. We look forward to helping as the planning stage turns into the processing stage. Kind Regards, The WT Farley Team
- Liz· United States
Great customer service
Great customer service, very timely.
Reply from WT Farley
Liz, Thank you for your response and for your support. It's nice to hear that you had a good experience with us, especially when it is your first order. We look forward to helping you with any other needs that may arise and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
- Ann· United States
The representative called me to help me…
The representative called me to help me clarify the best products for us for each purchase, and then got the orders put through promptly and with ease (from my end, he made it easy). Thanks so much for all of your help.
Reply from WT Farley
Ann, Thank you for your response and for your continued support. It's always nice to hear that our efforts are paying off. We appreciate your loyalty and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
- Mike· United States
very simple to order everything…
very simple to order everything arrived as promised with no problems
Reply from WT Farley
Mike, Thank you for your response and for your support. We are pleased that you had a good and easy ordering experience with us. It's nice to know that our hard work is paying off. We will continue to work hard to meet and exceed all of our customers' expectations in the future. Kind Regards, The WT Farley Team
- Marty· United States
Great customer service
Mike Brody and his team are very knowledgeable, kind and great to work with. Medical gasses are complicated and potentially dangerous products. WT Farley has been a great partner for us to ensure we get the right supplies.
Reply from WT Farley
Thank you for your response and for your continued support. We always enjoy working with you. Customer service is our No. 1 priority. We will continue to work hard to provide top notch customer service to you and all of our customers in the future.
- Veronica· United States
Great customer service
These days with everybody moving to AI everything it is nice to be able to talk to a human being who can actually fix your problem without going through a huge long phone tree. Kyle was courteous and efficient.
Reply from WT Farley
Thank you for your response and for your continued support. It's always a pleasure working with you and your colleagues at Calox. We appreciate your business and will continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future.