Ambit Energy: VIP Concierge Team Reviews
VerifiedAbout Ambit Energy: VIP Concierge Team
Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans, Ambit Energy has a solution for everyone.
Customer reviews (199)
- Yaovi· United States
Electricity account setup
I very like how M. Josue help me to setup my electricity account. M. Josue was very professional, patient and kind with me. Thank you very much
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for your kind words, Yaovi! We’re really glad to hear that Josue was professional, patient, and kind while helping you set up your electricity account. We appreciate you taking the time to share your experience, and we’re always here if you need anything else.
- James· United States
Very Satisfied
They were very prompt and quick with providing service. The best customer service.
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing this, James. I’m really glad to hear you were very satisfied and that everything was handled quickly for you. We take pride in being prompt and making the process as smooth as possible, so your feedback truly means a lot. We appreciate you.
- Anna Palmer· United States
It was fast and no hassle.
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your experience, Tramoria. I’m really glad to hear everything was fast and hassle‑free for you. We appreciate you taking the time to leave a review.
- John· United States
All was a great experience.!!!
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing that, John. I’m really glad to hear everything was a great experience for you. We appreciate you taking the time to leave a review and we’re always here whenever you need anything.
- Eva· United States
Customer service
Reply from Ambit Energy: VIP Concierge Team
Eva, what can I help you with today regarding customer service.
- Ethan Patterson· United States
Definitely reliable and quick smooth…
Definitely reliable and quick smooth customer service.
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing this Sunshine! We’re glad to hear you found our service reliable, quick, and smooth. We truly appreciate your trust, and we’re always here to help whenever you need anything.
- Levi Gibson
Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was...
Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I would recommend him to anyone wanting to switch.
- Pablo· United States
Great information
Great information and friendly representative
Reply from Ambit Energy: VIP Concierge Team
Thank you for the kind words, Pablo. I’m really glad to hear the information was helpful and that you had a friendly experience with our representative. We appreciate you taking the time to share your feedback.
- Roger McDonald
Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I...
Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I a satisfied customer, but I also appreciate the clear communication throughout the process.
- Charlotte West
They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up...
They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up was very straightforward. Would highly recommend!
Reply from Ambit Energy: VIP Concierge Team
Thank you for your fantastic feedback! We're glad we could assist you promptly with your electricity setup.