Upway logo

Upway Reviews

Verified
upway.shop United States On Trustivly since 2023
4.3· Great · 42 reviews

About Upway

At Upway, we are offering a large selection of affordable and professionally reconditioned e-bikes.

Customer reviews (42)

  • Some troubles immediately fixed· United States

    I had some troubles with my bike, but Upway immediately fixed it and gave me a refund.

    Their support team is really efficient and very friendly. My next bike will be from Upway as well.

  • Top impeccable service rapide· United States

    May 8, 2026.

  • Ease of getting a quote and pick up at home· United States

    Ease of getting a quote and pick up at home. Price seemed fair.

    Price seemed fair.

  • Not at all a scam, very serious company· United States

    Very much straight forward.

    Very serious. They evaluate the bike you would like to sell and if everything ok you get the payment straight on your account one week later.

  • Selling my Specialized Turbo Vado· United States

    I received a good offer on my Ebike

    It qualified for free shipping and I was paid in a timely manner.

  • Javier· United States

    Amazing

    Amazing. The bike is perfect, highly recommended.

  • Javier· United States

    Better attention to detail needed during pre-despatch and despatch

    Bike is amazing but maybe the speed of despatch meant that some errors were made, for example by not including the fit e-bike card with the bike so I had to find a local dealer to programme the card. Also a pedal stalk fell off the bike after only 100km during a long ride. Waiting for that to be dealt with. Overall the bikes are excellent price but attention to detail before and during despatch are needed.

  • Javier· United States

    This was an easy process

    This was an easy process, great communication and the bike had been phenomenal! I highly recommend Upway.

  • I purchased two e-bikes on Upway in…· United States

    I purchased two e-bikes on Upway in April, 2026.

    These are my first experience shopping for e-bikes and it was a really positive experience. Upway provides lots of good information about e-bikes in general along with specific details about individual e-bikes they sell. Shipping cost was reasonable, packing was excellent and delivery well done. I appreciate the fact that Upway does have safeguards in place for monitoring payment account activity.

  • Javier· United States

    I live in LA and am lucky to have one…

    I live in LA and am lucky to have one of warehouses nearby. I found a great bike at a very fair price. I am quite happy with Upway.