About The RealReal
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Customer reviews (11)
- Sigrun· United States
item marked in the wrong size and…
item marked in the wrong size and communication regarding return shipping very unhelpful, felt like an automatic reply that never actually answered the issue i asked about, like the response came without having read my email and never adressed my issue.
- Bryon· United States
I sold a lot of items I bought from t
I sold a lot of items I bought from the RealReal and the jewelry was so disappointing as far as what the company said it was as far as CT weight and quality. I no longer shop there unfortunately.
- James H.· AU
Not what I expected
Had to chase them for updates more than once. The end result was acceptable but the process was stressful. Hoping it was a one-off.
- Katie M.· US
Exceeded my expectations
I was skeptical at first based on a few mixed reviews I read elsewhere, but my own experience has been excellent. They handled a small issue quickly and professionally.
- Michelle M.· DE
Fantastic quality
Genuinely impressed with how smooth everything was from start to finish. The website was easy to navigate, checkout took seconds, and my package showed up earlier than promised. Will be coming back.
- Ryan C.· NZ
Top notch
I was skeptical at first based on a few mixed reviews I read elsewhere, but my own experience has been excellent. They handled a small issue quickly and professionally.
- Jessica S.· US
Worth every penny
I was skeptical at first based on a few mixed reviews I read elsewhere, but my own experience has been excellent. They handled a small issue quickly and professionally.
- Laura H.· FR
Good with a few hiccups
Decent value for the price. Not the absolute best on the market, but fair and reliable. A few small things could be better but nothing dealbreaking.
- Michael R.· US
Fantastic quality
I've been using The RealReal for a while now and the experience has been consistently good. Orders arrive on time, the team is responsive, and the quality matches what they advertise. I'd happily recommend them to friends and family.
- Brandon H.· US
Exceeded my expectations
Customer support actually answered my email within a few hours and resolved the issue without any back-and-forth. That alone earns my loyalty. Product itself is exactly as described.