About Stitch Fix
Stitch Fix is a personalized styling service that sends clothing and accessories tailored to your style and preferences.
Customer reviews (159)
- Carolyn Brown
Always excited to get another fix
- Lucas Henderson
It was ok. Wasn’t exactly what I was expecting
Reply from Stitch Fix
We appreciate your feedback and we're here to help bridge any gaps!
- Cynthia Dunn
I haven’t liked too much that has been…
I haven’t liked too much that has been sent to me or the items have been too big
Reply from Stitch Fix
Hi Jessica, thank you for being direct with us about your experience. It is incredibly frustrating to receive items that consistently miss your style preferences and run too large for a comfortable fit. We'd love a chance to get things back on track and fine-tune your specific sizing and taste together, so please don't hesitate to reach out to us at hello@stitchfix.com or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day!
- Eugene Garcia
This is my first time using a clothing…
This is my first time using a clothing service. Except for one item I loved everything that was sent. I felt renewed with styles a little different than I’m used to. Looking forward to my next surprise.
- William Lee
Quality of the fix varies too widely
Quality of the fix varies so widely even when I get the same stylist. Otherwise returns are easy
Reply from Stitch Fix
Hi Samantha, thank you for sharing your experience with us. It's great to hear that our return process is easy for you, though we understand how frustrating it is when the consistency of your shipments varies so much with the same stylist. We'd love a chance to get things back on track and help stabilize your styling preferences, so please don't hesitate to reach out to us at hello@stitchfix.com or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day!
- Brenda Black
Nice selection of clothes
Nice selection of clothes. Very speedy delivery. A little pricey. The quality of clothes is very good.
- Alan Elliott
I received 5 items
I received 5 items, and kept 3. I was especially thrilled with the jeans! It’s the hardest item I ever shop for. I received three blouses, I did like two of them so much but were too large in the arm openings. You can see your choices paired with other options. You have price options and also great petite selections.
- Lori Edwards
Quality i
My experience with you was great 👍
- Nicholas Alvarez
Stitch Fix knocked it out of the park on the first try!
I tried SF for the first time in 10ish years and WOW—what a great experience. I felt that the information intake process was thorough and truly helped my stylist select clothing that fit me perfectly (not easy on a 4x pregnant postpartum body!) I feel so good in my new clothes. My only suggestion would be an edit to the sizing for tops on the intake survey portion—I’ve never come across a store that sold tops by numbered sizing. Sticking to the familiar XS-XXL, etc., or providing a size comparison chart would have been helpful.
- Deborah Hunt
My first "Fix" was "Stitch" perfect…
My first "Fix" was "Stitch" perfect with me keeping all the items!! Even the wrap dress that I swore I would hate before I tried it on! Can't wait for my next Fix!!