Service Caster Reviews
VerifiedAbout Service Caster
We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Customer reviews (189)
- Jeff
Order was correct and delivered in a timely fashion
Order was correct and delivered in a timely fashion.
Reply from Service Caster
Hello Jeff, We're glad your order was correct and delivered promptly. Thank you for your feedback!
- Peter Garza· United States
Very helpful phone support & fast…
Very helpful phone support & fast service. Perfect match
- Richard
Descriptions were spot on ensuring I ordered the right item
Descriptions were spot on ensuring I ordered the right item. Shipping was timely. Thank you.
Reply from Service Caster
Hi Richard, We're so glad our descriptions helped you order correctly and that shipping was timely. Thank you for your kind words!
- Zachary
Answered question on size without bearing and helped me find a casters for an affordable price
Answered question on size without bearing and helped me find a casters for an affordable price.
Reply from Service Caster
Hi Zachary, We're so glad we could assist you with your sizing question and help you find affordable casters. We appreciate your kind words!
- Andrew
The casters were of the highest quality
The casters were of the highest quality.
Reply from Service Caster
Hi Andrew, We appreciate your kind words about the quality of our casters. We are delighted.
- Griffin
Easy to Order
Easy to Order - Quick to Receive.
Reply from Service Caster
Hi Griffin, We're happy to hear that ordering was easy and delivery was quick! Thank you for your feedback; we appreciate it.
- Neil
Needed help beyond the website... Great help!
I had a few questions and called for support. Got a person on the phone and was very happy with the professional help I received.
Reply from Service Caster
Hello Neil, We're happy to hear that you had a positive support experience! We urge all customers to call in to speak with our expert staff if they have any questions before ordering. Thank you for your feedback!
- AJ
Good Service
The product was in stock, shipped quickly, and was packaged well.
Reply from Service Caster
Hi AJ, We're happy that the product was in stock, shipped quickly, and well-packaged! We appreciate your positive feedback and thank you!
- Carol Patterson· United States
I had to call in to be sure I got what…
I had to call in to be sure I got what I needed. Very helpful and courteous, fixed me right up. Gotten installed and could NOT be happier. I will be using them again.
Reply from Service Caster
Hi John, We're so glad we could assist you and that you're happy with your installation! We appreciate your kind words and look forward to serving you again.
- Lily Gibson· United States
I have made dollies to make it easier…
I have made dollies to make it easier to move several of my 3 point hitch tractor impliments, and I still have a few to make. Service Caster is the only place I look to find what I need for casters now because they have a huge selection in different weight ratings, with or without brakes, and even different color wheels. Companies should take lessons from Service Caster on customer service. They're super fast getting your order to you. As long as I have a need for their product, I'll be using Super Caster.
Reply from Service Caster
Hello Tom, We are so pleased to hear that our wide selection of casters has been helpful for your dolly projects. It's wonderful to know that our service and quick order fulfillment have met your expectations. We truly appreciate your kind words and look forward to assisting you with future needs.