PawChamp Reviews
VerifiedAbout PawChamp
Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! We offer expertly crafted online dog training courses, personalized plans, and comprehensive education on dog care.
Customer reviews (17)
- Shane· United States
Hazel was very helpful and so kind
Hazel was very helpful and so kind. I’m happy to work with her and the tips she gave me.
Reply from PawChamp
Dear Shane, Thank you for your review! We're so glad to hear that Hazel made such a positive impact on your experience! It's wonderful to know that she was helpful and kind, and that the tips she shared are proving useful for you. Our team is dedicated to providing personalized guidance and support, and your feedback truly means the world to us and motivates us to continue delivering exceptional service. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Anna· United States
Took time to listen
Took time to listen, gave clear instructions and recommendations.
Reply from PawChamp
Dear Anna, Thank you for your wonderful review! We're thrilled to hear that our team took the time to truly listen to your needs and provided you with clear instructions and recommendations. That personal attention and care is at the heart of what we do at PawChamp, and we're so glad it made a difference for you and your furry friend. Your feedback means the world to us and motivates us to keep delivering the best possible experience. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Carla Rey· United States
Ashley was Awesome
Ashley was friendly, patient and very helpful. She went above and beyond even when my phone had a connection issue. I can't wait to try her techniques and suggestions.
Reply from PawChamp
Dear Carla Rey, Thank you for your wonderful review! We're thrilled to hear that Ashley provided you with such exceptional service! Her dedication to going above and beyond—especially while troubleshooting your connection issue—is exactly the kind of support we strive to deliver at PawChamp. We're so glad you're excited to try her techniques and suggestions. We can't wait to hear about the progress you and your furry friend make together! If you have any questions along the way, please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Anthony· United States
Ashlyn made it clear and precise about…
Ashlyn made it clear and precise about how I should go about for trying new stuff to walk my dogs. And so far it’s helping!
Reply from PawChamp
Dear Anthony, Thank you for your review! We're thrilled to hear that Ashlyn provided you with clear and precise guidance on introducing new walking techniques to your dogs. It's wonderful to know that you're already seeing positive results! Our Experts are passionate about making training accessible and easy to understand, so hearing that her instruction resonated with you means the world to us. We're excited to see the progress you and your dogs continue to make together! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Candice· United States
Update; Deceptive Subscription
After talking to several bots about refunding my non-authorized "subscription" a human finally emailed me. While she was rather polite her message was: we will refund your money IF you remove your Trustpilot review. I have declined to remove my review - just so that if others out there are in the same situation. Complain, complain complain and maybe someone will get back to you - but maybe they won't.
Reply from PawChamp
Dear Candice, Thank you for sharing your review. We’re sorry to hear about your experience and the frustration it has caused. We understand your concern about subscription visibility and refunds. Our intention is always to make pricing and billing terms as clear as possible at checkout, but we appreciate you letting us know that this felt not sufficiently clear in your case. Feedback like yours is taken seriously and is reviewed by our team as part of ongoing improvements. We're also sorry that your experience contacting support did not meet expectations. We aim to provide timely and helpful assistance, and we’re sorry this did not happen in your situation. We appreciate you bringing this to our attention, and we remain committed to improving both clarity and customer support moving forward.️ Best regards, PawChamp Team 🐾
- Lori· United States
More thank I expected
I love the personalized help!
Reply from PawChamp
Dear Lori, Thank you so much for your wonderful review! We're thrilled to hear that you loved the personalized help you received! Providing tailored support that exceeds expectations is at the heart of what we do at PawChamp, and it's incredibly rewarding to know that we've made a positive difference for you and your furry friend. Your feedback truly motivates our team to keep delivering the best possible experience. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Niki· United States
Charlotte seemed to truly understand…
Charlotte seemed to truly understand what I'm dealing with with my boys. I am excited to keep working with them on this program!
Reply from PawChamp
Dear Niki, Thank you for your wonderful review! We're thrilled to hear that Charlotte connected with you and your boys so well! Having an expert who truly understands your specific situation makes all the difference in the training journey. Your excitement about continuing with the program means the world to us, and we can't wait to see the progress you'll make together! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Carol· United States
Ave understood what going on with Amber…
Ave understood what going on with Amber and was able to fill in the blanks. Ave, also gave some recommendations and I can wait to try them out. Ave gave clear instructions 😊
Reply from PawChamp
Dear Carol, Thank you for your wonderful review! We're so happy to hear that Ave was able to understand what's going on with Amber and provide you with helpful recommendations and clear instructions. It sounds like Ave made a real difference in your training journey, and we're thrilled you're excited to try out the guidance provided. Seeing our experts connect with your furry friend and deliver personalized support is exactly what we strive for at PawChamp! If you have any questions as you work through the recommendations - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
- Jorge· United States
These people are like Chinese scammers
These people are like Chinese scammers. They have a hidden, non-refundable, and high-cost auto-renewal for subscriptions I didn't even authorize. I never clicked a box or agreed to a monthly subscription. They wouldn't honor my refund request. SCAMMERS!
Reply from PawChamp
Dear Jorge, Thank you for sharing your review. We’re sorry to hear about your experience and understand your frustration. Subscription terms and renewal details are disclosed during the signup process, but we never want any customer to feel misled or charged without clear authorization. While refund eligibility is subject to our policy, we’d still like the opportunity to review your account and concerns further. Please contact our support team directly so we can investigate what happened and work toward a resolution. You can easily reach us through any of the following ways: 1. Email us directly at support@paw-champ.com 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾
- Jerry· United States
Really great
Really great, great info and spot on.
Reply from PawChamp
Dear Jerry, Thank you for your wonderful review! We're thrilled to hear that you found our information great and spot on. Your feedback means a lot to us and motivates our team to continue delivering the quality content and support that our community deserves. We're so glad PawChamp is helping you and your furry friend! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾