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Jersey Watch Reviews

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jerseywatch.com United States On Trustivly since 2023
4.9· Excellent · 151 reviews

About Jersey Watch

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Customer reviews (151)

  • Julie Palmer· United States

    Super quick response time

    We have loved using Jersey Watch for our Orange County, CA Water Polo Club.

  • Walter Myers· United States

    Quick problem resolution

    I had a very important issue come up at 5:15 on a Friday afternoon before a long Holiday weekend. Hilary got back to me in minutes, problem solved!

  • Brandon Gutierrez· United States

    Customer Service is The BEST

    We’ve had a fantastic experience with Jersey Watch. Most importantly, they’re always available to help and it is easy to talk to a person to get help.

  • Jacqueline Patterson· United States

    They have been very helpful and…

    They have been very helpful and incredibly fast with their responses. We’ve been extremely pleased with the level of customer service.

    Reply from Jersey Watch

    Thanks so much for the great review, Valerie! We’re really glad to hear you’ve had a great experience with our support team. We always try to be quick, helpful, and easy to work with, so it means a lot to hear that feedback!

  • Alexander Mendez· United States

    Unbelievable customer service

    Unbelievable customer service ! I ask one thing and it’s done in seconds

    Reply from Jersey Watch

    Thanks for leaving us a five-star review, Norm! We're really glad to hear that our Customer Care team responded quickly and was helpful.

  • Virginia Fisher· United States

    Responded quickly and fixed the issue.

    Reply from Jersey Watch

    Thanks for leaving us a five-star review, Michael! We're really glad to hear that our Customer Care team responded quickly and was helpful.

  • Levi Cunningham· United States

    Bomb!!

    Excellent design, easy website navigation, communication awesome

    Reply from Jersey Watch

    Thanks for leaving us a five-star review! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!

  • Donald Myers· United States

    Very quick and effective communication.

    Reply from Jersey Watch

    Thank you for leaving us a five-star review, David! We really appreciate hearing that our team was effective and quick to help!

  • Jeremy Wright· United States

    The Upgrade and Service We Were Looking For

    Switching to Jersey Watch has been a great experience for our organization. Their features are a major step up from where we previously hosted our website, and I especially appreciate how easy it is to make edits on the fly from my phone when needed. I’ve also had consistently excellent experiences with their help desk and customer service team. First, it’s refreshing to be able to speak with an actual human when problem-solving. Second, their team is attentive, responsive, and genuinely helpful throughout the process. Anytime I’ve had questions or needed assistance, they’ve been quick to respond and work through solutions. One thing I’ve really appreciated is that they’re also open to feedback and suggestions on ways to improve their system, which says a lot about how much they care about their users’ experience. From the platform itself to the customer support team, I would absolutely recommend Jersey Watch. 5/5 experience.

    Reply from Jersey Watch

    Thank you so much for the thoughtful review, Jen! We’re really glad to hear the switch to Jersey Watch has been such a positive upgrade for your organization. We also truly appreciate the kind words about our support team. Providing real, responsive human support is something we care a lot about, and it means a ton to hear that your experience has reflected that. Thank you as well for sharing feedback and suggestions along the way. We’re excited to keep working with you and really appreciate the recommendation! 🙌

  • Eugene Harrison· United States

    The customer service of Tim and Hilary…

    The customer service of Tim and Hilary along with the promptness and professionalism of the Jersey Watch Family it’s always a pleasure working with them.

    Reply from Jersey Watch

    Thanks for leaving us a five-star review and the kind words, Karl! We're so glad to hear that you had a great experience with our team and we look forward to continuing working together!