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HelloFresh US Reviews

hellofresh.com United States On Trustivly since 2021
3.0· Poor · 50 reviews

About HelloFresh US

As the world's leading meal kit company, HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle.

Customer reviews (50)

  • Theodore Martin

    Did not receive delivery

    Did not receive delivery - I called to request a different address and was assured it wouldn't be a problem.

  • Kelly Patel

    Vegetables are not the freshest

    Vegetables are not the freshest. The computer preselects so you have to remember to remove those items first before choosing your meals for the week. Why not start with a clean slate?

  • Terry Sanchez

    Delivered to wrong address

    Delivered to wrong address, those people were not home for the holiday and I had no idea what street that number was on and ice melted, so my salad was wilted and my fish and meats were just cool! I got two orders this week, it is just a mess your systems is all confused!

  • Jean Young

    2 of our deliveries were 2 days late

    2 of our deliveries were 2 days late. Everything in the box was completely thawed out. I've sent 3 messages and have not heard back. We've always enjoyed Hello Fresh but this has tainted our opinion.

  • Dennis Black

    No instructions were included with my…

    No instructions were included with my meals. This is the second time this has happened.

  • Evelyn Cole

    Fist box didn’t show up :(

    Fist box didn’t show up :( Now trying to figure out what to have for dinner…Not a good start.

  • Diana Morales

    Fresh ingredients

    Fresh ingredients. Quick delivery. Delicious recipes. Reasonably priced. I save time grocery shopping and money in food not going to waste because of spoiling.

  • Douglas James

    The way the food was packed

    The way the food was packed, the veggies were squashed.

  • James Harrison

    I like the recipes

    I like the recipes, but the portions are too small, I got it for 2 portions and its been 3 times from 1 box that I have to make something else to fill up. Also they said free breakfast for life and I didn't got any breakfast delivered 😕

  • Carolyn Fisher

    While the meals have been delicious

    While the meals have been delicious, the portion of protein is not nearly enough. We find ourselves looking for more food after finishing dinner. They have the option to add more protein for an added cost but at that rate I could order a healthy meal from a restaurant and not have to cook.