About Garvee
Welcome to Garvee, your go-to destination for premium automotive parts and home appliances, including tires, jacks, diesel heaters, fuel caddies, ride-ons, ice makers, and air conditioners. With a strong supply chain in China and an extensive warehouse network across the United States, we ensure fast delivery and reliable after-sales support. At GARVEE, we take pride in offering high-quality, industry-vetted products sourced from the best manufacturers to guarantee you only get the best.
Customer reviews (16)
- Caveat Emptor - Buyer Beware· USA
Buyer Beware
I ordered a 10'X20" carport for my brother for Christmas 2025. Unfortunately, I left it in my cart for a couple of days and didn't refresh before placing the order. A 12'x20' carport was shipped. This was too wide for my brother's home. Garvee's website states 30 day return guarantee. I called to exchange it, I was informed they don't exchange, and the representative because it was no fault of theirs, I had to pay for return shipping (which I expected). He also told me I should just keep it and try and resell it on my own. When I investigated return shipping, it cost almost as much as the carport. So, my bad. I ordered a 2nd carport in the correct size. When my brother assembled it, he had the wrong size parts for the frame. My brother on several occasions asked to speak to a supervisor, to which the representative replied there isn't one available. After several calls back and forth, Garvee accusing him of not correctly assembling. He sent pictures and described the piece sizes in detail. Told them exactly which pieces were the wrong size. Garvee finally agreed to send him a new carport. Oops, they don't have any in stock. Can he wait until the end of March or would he like a refund? They pushed refund, but my brother really wants the carport. They told him to call them back, instead of them sending a new carport when they receiving them in stock. Clearly they are hoping he will forget and they won't have to make our $700+ purchases whole. So, my brother is still sitting on a carport that is too large and a second with the wrong piece, and NEVER spoke to a supervisor. I cannot recommend purchasing from Garvee. If I could have my review would have been a zero or a negative number.
Reply from Garvee
Hello, We sincerely apologize for the extremely frustrating and disappointing experience you and your brother have faced with your carport orders. We deeply regret the issues with the incorrect sizing, defective parts, lack of supervisor availability, and the overall poor support throughout this process — this is far from the service we aim to provide. A dedicated specialist will immediately review your full case and work toward a proper resolution for you. Please keep an eye on your email inbox for direct follow-up and updates from our team. Contact: Email: support@garvee.com Phone: +1 888 891-2855 (Monday–Friday, 9 AM–5 PM PST) Best regards,
- Matthew B.· US
Really impressed
Used Garvee three times now and never had a problem. Reliable, transparent pricing, and they actually follow through on their promises. Refreshing in this market.
- Stephanie J.· US
Save your money
Had to chase them for updates more than once. The end result was acceptable but the process was stressful. Hoping it was a one-off.
- I ordered two of the same recliner by…· USA
I ordered two of the same recliner by mistake.
I ordered two of the same recliner by mistake. I called within 24 hours and the agent I spoke with assured me it was cancelled. It arrived! Been trying for a month to get my refund and have them pick it up. Now they say , after dely transfers etc that I must pay for its return. NO!
Reply from Garvee
Hello, We’re truly sorry for the frustration and inconvenience you’ve experienced with your order and return. A dedicated specialist will review and handle your case within 24 hours to resolve this properly. If you need to reach us in the meantime: Email: support@garvee.com Phone: +1 888 891-2855 (Monday–Friday, 9 AM–5 PM PST) Again, we’re deeply sorry for the hassle. Thank you for your patience.
- Stephanie D.· FR
Fantastic quality
Honestly didn't expect this level of service. They went above and beyond to make sure I was happy with my purchase. Quality feels premium, packaging was thoughtful, and pricing is fair.
- Megan M.· CA
Exceeded my expectations
I was skeptical at first based on a few mixed reviews I read elsewhere, but my own experience has been excellent. They handled a small issue quickly and professionally.
- Rebecca· United States
Damaged bike fenders
I bought a bicycle for my daughter as a Christmas present. Noticed large dents on one part and a smaller dent on another. Contacted the company several weeks ago and this was the response- Hello Rebecca, Hope you're doing well! We sincerely apologize for the issue with your product. We would like to offer you a $20 partial refund as compensation. You may use a tool to flatten it. Wishing you a Merry Christmas! Thank you for your understanding and cooperation. Best regards, Cade Garvee After-Sales Service Department I'm guessing the $20 is to buy some type of tool to fix the damage myself? STAY AWAY FROM THIS COMPANY!
Reply from Garvee
We offer our deepest and sincerest apologies for the dents found on the bicycle frame,the Christmas gift you prepared for your daughter,and for the disappointment caused by our previous $20 compensation offer. We highly value your shopping experience and fully understand your current dissatisfaction. A defective bicycle not only fails to live up to the care and thought you put into choosing a gift for your child, but also makes you spend precious time coordinating after-sales support without receiving a satisfactory resolution. This is entirely our fault. We are eager to assist you in resolving this matter as quickly as possible. We will immediately verify the details of your case, coordinate through the appropriate channels to facilitate a reasonable solution, and provide you with all necessary support throughout the process—we will not shirk any responsibility.
- Justin B.· NZ
Disappointed
The product itself was fine, but getting in touch with support after a delivery issue was harder than it needed to be. Took several emails before I got a real answer.
- Sarah B.· NZ
Good with a few hiccups
Overall a positive experience, though delivery took a couple of days longer than the estimate suggested. Product quality is good and customer support was polite when I reached out for an update.
- Daniel L.· US
Great experience overall
Customer support actually answered my email within a few hours and resolved the issue without any back-and-forth. That alone earns my loyalty. Product itself is exactly as described.