FlexPro Meals Reviews
VerifiedAbout FlexPro Meals
FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Customer reviews (13)
- Dale· United States
Always the best service and meal…
Always the best service and meal selections from RJ @ Flexpro meals !!! Thank You !
- MiD· United States
Top Notch Customer Service!
I recently contacted FlexPro Meals about what I thought was a discrepancy with my plan discounts. RJ got back to me via email very quickly and explained how they worked, but also offered another discount for the confusion.
- Erik· United States
Rj was very helpful
Rj was very helpful. Excellent customer servive
Reply from FlexPro Meals
Reply from FlexPro Meals: 3 cheers for RJ! Thanks Erik, we really appreciate the kind words. Always reach out if you need anything from us!
- Dylan· United States
Today, I received a call from a representative by the name of RJ
this gentleman’s customer service was spot on. He gave me all the answers I needed and explained thoroughly of what would proceeds the subscriptions transactions. In addition he helped give me an additional discount for being in the military. I’d give this man a raise!!
Reply from FlexPro Meals
Wow, thank you so much for sharing your experience, Dylan! RJ is the bomb! It’s awesome to know that he could help you with a military discount too—thank you for your service! We're so glad to have you as part of the FlexPro family, and we can't wait for you to dive into your meals!
- Brandon· United States
France was amazing to work with
Made it super easy to take advantage of sales and help me get my orders in before the deadline. Loved the service. Thank you France
Reply from FlexPro Meals
Hey Brandon, We're uber happy to hear that France made your experience so seamless and enjoyable! It’s fantastic to know you loved the service and took advantage of our sales — that’s what we’re all about! We can’t wait to keep supporting you on your healthy eating journey with FlexPro Meals! 🎉
- Alireza· United States
France is really caring and supportive
She does. a great job and I really appreciate it.
Reply from FlexPro Meals
Hey Alireza, France is the bomb! We're thrilled to hear that France has made such a positive impact on your experience with FlexPro Meals! Her dedication to our customers truly shines, and it’s wonderful to know you feel supported. This is just the beginning of your journey with us, and we can’t wait to keep helping you on your path to clean eating and healthy living!
- Nina· United States
Flex pro mealdare amazing
Flex pro males are amazing, and if there's ever a problem with any of the meals, they take care of it.Immediately, very good customer service, very delicious meals
Reply from FlexPro Meals
Hey Nina, We're thrilled to hear that you love our meals and that our customer service has been there for you when needed. It’s all about making your healthy eating journey enjoyable and delicious! We can’t wait for you to try even more of our meals—there’s so much more goodness to come!
- Briann· United States
I had a concern where I was missing…
majority of my meals upon delivery. I had sent a message via text and the Account Manager, RJ was punctual and very helpful and quick with resolving the issue. 10/10 experience for sure.
Reply from FlexPro Meals
Hey Briann, thanks so much for sharing your experience! We're thrilled to hear that RJ was able to jump in and help you out so quickly — he’s a rockstar! It’s fantastic to know you had a 10/10 experience despite the hiccup. We’re here to make your healthy eating journey as smooth as possible, and we can’t wait to keep supporting you with delicious meals ahead!
- Red· United States
THE BEST MEALS
Flexpro has improved their food quality big time and customer service is always helpful and very responsive! France, has been great at helping me with my orders for the last couple months and i’ve had zero issues as he is always on top with what i needed like placing my orders manually, answering my questions, and fast response. Keep up the great work flexpro team!!
Reply from FlexPro Meals
Hi Red, thank you so much for your amazing review! We're absolutely thrilled to hear that you've noticed the improvements in our food quality and that France has been such a superstar in helping you with your orders! It’s fantastic to know that you’ve had a smooth experience with us. We’re committed to making healthy living easy and enjoyable, and your support means the world to us! Here’s to many more delicious meals ahead! 🎉
- Ryan· United States
Food showed up saturated and wet, poor customer service
My food showed up in a box but inside that box they were in a bag tied in a knot with a few freeze pouches. Not sure what happen on their journey but everything was saturated, labels were so bad you can’t even see what each meal is. Also one of the cool pack had burst and there was the Jell chemical over everything too. Emailed right away to explain and they didn’t care. I asked to cancel my account and it was suggested I just suspend it or I will lose my discounts. The other issue was they charged me again 2 days later for the following week supply when I hadn’t even got to check out the food yet. I expressed my concern again that they glazed right over the condition my food showed up in and rather than apologise or do anything to rectify they just cancelled my account like I had asked. Really bad customer service.
Reply from FlexPro Meals
Hi Ryan, We're sorry to hear about your experience, we sincerely apologize for the inconvenience and the lack of support you felt when you reached out. Your feedback is incredibly important to us, and we want to make things right. If you're open to it, I’d love to personally assist you in resolving this and ensuring you have a better experience with FlexPro Meals in the future please email us at admin@flexpromeals.com. Thank you for sharing your thoughts, and I hope we can earn your trust back!