EDAPT USA Reviews
VerifiedAbout EDAPT USA
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Customer reviews (195)
- Sara Hoffman
Red Carpet Service.
Your staff is always pleasant efficient follow through is hands down best I ever seen. Clearly your employees feel valued and well paid. Thank you everyone who’s ever assisted me much appreciated. These days not much to look forward to so thanks for the great work and the smile on my face. Happy holidays
Reply from EDAPT USA
Hello Diana, This truly made our day. thank you so much! Comments like yours remind our entire team why we do what we do. We'll make sure everyone who assisted you hears this feedback. Wishing you a wonderful memorial weekend and all the best.
- Gary Allen
five star review
EDAPT USA made it very simple for me to get my loans consolidated so that I could have one affordable payment rather than high cost payments on four or more different loans. They did all of the footwork for me and got everything set up so that all I had to do was give them my bank card information to allow them to take the payments out on a schedule that works for me.I highly recommend this service because it not only makes everything so easy, but it also prevents garnishment on your wages, as well as seizures of your taxes, personal property, and bank accounts. The staff is also very kind and courteous, and does whatever they can to make it work for you. For example, the monthly amount was a bit much for me to make all at one time so they were willing to split it up into weekly payments of a lesser amount that were more affordable for me, so they are very accommodating and kind! five star rating.
- Jerry Parker
Quick efficient and courteous
Quick efficient and courteous. That’s very hard to find this day and age.
Reply from EDAPT USA
Hello Robert, Thank you so much for the kind words! We know your time is valuable so we always strive to make the process as smooth and efficient as possible. We truly appreciate your trust in us.
- Juan Graham
Very helpful staff and reasonable repayment plan
Very helpful staff and reasonable repayment plan.
Reply from EDAPT USA
Hello Charles, Thank you for your kind review! We’re glad to hear that our staff was helpful and that you’re satisfied with your repayment plan. We truly appreciate you taking the time to share your experience.
- Deborah Scott
They made it possible to go back to…
They made it possible to go back to school. Angel was my worker and she knew every thing we needed to know, and was very informative.
Reply from EDAPT USA
Hello Kimberly, Thank you for your wonderful review! We’re honored to have played a part in helping you return to school. Wishing you continued success on your educational journey, and thank you for allowing us to support you along the way.
- Ralph Foster
Helpful
It’s helpful at times
Reply from EDAPT USA
Hello Ivelisse, Thank you for your review! We appreciate your honest feedback and are glad to hear that our service has been helpful for you. We’re always working to improve, so if there’s anything we can do to make your experience consistently 5 stars, we’d truly value your input.
- Janet Ward
They understand what parents are going…
They understand what parents are going thru. They are patient with you.
Reply from EDAPT USA
Hello Carl, Thank you for your kind review! We’re so glad to hear that you felt understood and supported throughout the process. Being patient and empathetic is very important to us, and we truly appreciate you taking the time to share your experience.
- Owen Hoffman
The help I received from your staff was…
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
Reply from EDAPT USA
Hello Marian, Thank you so much for your heartfelt review! We’re truly glad to hear that our team was able to ease your stress and provide the support you needed during such a difficult time. Helping our clients feel informed and at ease is very important to us. We sincerely appreciate your kind words and the opportunity to assist you.
- Liam Hart
Very helpful and informative
Very helpful and informative
Reply from EDAPT USA
Hello Micheaux, Thank you for your review! We’re glad to hear you found our team helpful and informative. We always strive to provide a 5-star experience, so if there’s anything we may have missed or could do better, we’d truly appreciate the opportunity to make it right.
- Michael Taylor
EDAPT
EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood technology to help me through the process.
Reply from EDAPT USA
Hello Crystal, Thank you so much for your incredible review! We’re truly honored to hear that EDAPT has made such a positive impact for you. We’re especially glad that Sarah, Aubrey, and Alizandra were patient, supportive, and able to guide you clearly through the process. Your kind words mean a lot to our entire team, and we’re grateful for the opportunity to assist you.