Driverinrome Tours and Transportation Reviews
VerifiedAbout Driverinrome Tours and Transportation
Driver in Rome is a family-owned and operated company based in Rome, offering luxurious car, van, and bus services for private tours and transfers throughout Italy. They pride themselves on their exceptional customer service, professionalism, and ability to tailor services to individual needs.
Customer reviews (71)
- M.· United States
Very good
Ricardo with DriverinRome was such a remarkable driver for our transfer from the ship to our Airbnb! We wanted a tour on our way into Rome and we can’t say enough about our first sightseeing in Rome!
Reply from Driverinrome Tours and Transportation
Thank you so much for your kind feedback! We’re delighted to hear that Ricardo provided a fantastic experience with his punctuality, communication, and assistance with your luggage. We truly appreciate your support and hope to welcome you again on your next trip to Rome!
- M.· United States
Driver
From start to finish the whole experience was an absolute joy! From the pickup at the airport to dropping us off at our AirBnBs near the port. It would be challenging to get a more streamlined experience!
Reply from Driverinrome Tours and Transportation
Thank you for your kind feedback! We’re so happy to hear that the booking process was quick and easy for you. Providing flexible and accommodating service is always our goal, and we truly appreciate your trust in DriverInRome. We look forward to assisting you again on your next trip to Italy!
- M.· United States
Easy and quick to book
We did a tour of Rome on 7 Sept which included Matt picking us up from our hotel in Civitavecchia (+2 other couples) at 8.30 and dropping us back to our hotel just after 5pm. It was a good tour and...
Reply from Driverinrome Tours and Transportation
Thank you for your review! We're glad you enjoyed your tour with us.
- M.· United States
Excellent customer service
We were on Viking cruises but none of their excursions let you go INTO the Coleseum. Drivers in Rome did and bought the skip the line passes for us before we got to Italy. We were in a Mercedes van which...
Reply from Driverinrome Tours and Transportation
We appreciate your positive feedback and are glad we could help make your experience in Rome memorable!
- Anthony Walker· United States
All the Customer Service…
All the Customer Service Representatives that I dealt with were prompt and so very helpful to my questions.
Reply from Driverinrome Tours and Transportation
Thank you so much for your kind words! We’re delighted to hear that our Customer Service Representatives were prompt and helpful in assisting you. Providing clear and reliable support is very important to us, and your feedback truly means a lot. We look forward to assisting you again in the future!
- Henry Sanders· United States
Cruise port transfer for a group
I used Driver in Rome for a cruise port transfer. The booking process was extremely easy. They were quick to follow up on the quote and confirm the booking.
Reply from Driverinrome Tours and Transportation
Thank you for your kind feedback and for choosing DriverInRome for your cruise port transfer! We’re delighted to hear that you found the booking process smooth and efficient, and that our team was able to respond promptly and confirm your reservation quickly. Providing a hassle-free experience from start to finish is always our goal. We truly appreciate your trust in us and hope to assist you again on your future travels in Rome!
- Wayne Chavez· United States
I Highly recommend Costinel Ene – a true professional!
I used DriverInRome Tours and Transportation for a transfer from Civitavecchia to Rome, which included a full-day excursion before returning to the port. Our driver was Costinel Ene, whom I can only highly recommend. As someone who also works in tourism, I can say that Costinel provides all the necessary information about Rome's highlights like a true professional. The agency delivered everything we agreed on, and I would like to thank them very much. It was a more than pleasant experience.
Reply from Driverinrome Tours and Transportation
Thank you so much for your wonderful feedback and kind words! We’re truly delighted to hear that your experience with DriverInRome Tours and Transportation met—and exceeded—your expectations. Costinel Ene will be especially happy to know that his professionalism, knowledge, and passion for sharing Rome’s highlights made such a positive impact on your day. It means a lot coming from someone in the tourism industry, and we’re grateful for your recognition of the effort we put into every service. We’re also glad everything went smoothly as planned and that you had a pleasant and memorable excursion. Thank you again for choosing us—we hope to welcome you back on another journey in the future!
- Bradley Ryan· United States
Excellent customer service booking
Excellent customer service booking. Easy to communicate when booking. I am confident that we will receive worry free outstanding service.
Reply from Driverinrome Tours and Transportation
Thank you so much for your kind words about DriverInRome! We’re really glad to hear that the booking process was smooth and easy to communicate through. Your confidence in our service means a lot to us, and we’re committed to making your experience truly worry-free and outstanding. We look forward to taking great care of you!
- Walter Vasquez· United States
Fabio was a fabulous guide!
Fabio was a fabulous guide! He was so proud of his hometown and represented it so well - a true Roma! Fabio showed us all the amazing sites, as well as local, hidden gems with wonderful photo opportunities. We even had time for a slice of pizza, “real” pizza that should be crunchy! After a terrific day, Fabio made sure to get us to the port on time for our cruise. Highly recommend Driver in Rome and Fabio!!
Reply from Driverinrome Tours and Transportation
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a memorable experience with Fabio. His passion for Rome and dedication to showing both iconic sights and hidden gems truly make each tour special. We’re glad you enjoyed the authentic pizza stop as well—it’s always a highlight! It’s also great to know that everything ran smoothly, especially getting you back to the port on time. Your kind recommendation means a lot to us. We hope to welcome you again on another adventure in the future!
- Logan Flores· United States
Excellent customer service
Excellent customer service. My queries and requests have been responded and addressed in a very timely manner.
Reply from Driverinrome Tours and Transportation
Thank you so much for your kind words! We’re truly glad to hear that you had a positive experience with our customer service and that your queries and requests were handled promptly. Providing timely and reliable assistance is something we always strive for, so your feedback means a lot to us. We look forward to assisting you again on your future travels in Italy!