Darwin's Natural Pet Products Reviews
VerifiedAbout Darwin's Natural Pet Products
Darwin's Natural Pet Products aims to help pets and their owners enjoy more years of healthy companionship by making and delivering all-natural, raw pet food.
Customer reviews (47)
- Karen· United States
High quality food that feeds our pets as they were meant to be fed!!!!
High quality food that feeds our pets as they were meant to be fed!!!!
Reply from Darwin's Natural Pet Products
Hi Karen, Thank you for sharing this! We love hearing that you value high‑quality food that lets pets eat the way they’re meant to. It means a lot to know our meals are supporting your pets’ health and happiness. We appreciate your trust in us and are grateful to be part of their routine.
- Laurie· United States
This company is very helpful
This company is very helpful. I emailed regarding feeding guide and they got right back to me.
Reply from Darwin's Natural Pet Products
Hi Laurie, Thank you for sharing this! We’re so glad to hear our team was able to help you update your order quickly and that you received a prompt, helpful reply to your feeding guide question. We’re always here to support you whenever you need us.
- Wendy· United States
Great!!
Great!!! Appreciate the customer service
Reply from Darwin's Natural Pet Products
Hi Wendy, Thanks so much for the kind words! We're glad we could help, and we appreciate you taking the time to leave a review.
- Alexandria· United States
Great
Great! Thank you! We are very happy!
Reply from Darwin's Natural Pet Products
Hi Alexandria, Thank you for sharing your experience with us. We appreciate you taking the time to leave a review.
- Julio· United States
Darwin's for my cats!
Darwin's foods for my cats were exceptional. All of my cats ate their products without much fuss and always wanted more. For a house with 6 cats we had to manage portions and doing so with Darwins products were very easy. The transition took a bit but once started, my cats were hooked and wanted nothing else. I couldn't walk to the fridge without my cats anticipating food. That's how great tasting it was for them! Raw food was definitely a good change of pace as my cats needed to reset. Although my time was short with darwins the experience was amazing. From the delivery, to the packaging and the size portions. You definitely get your monies worth! Recommend for raw food for cats, just be careful as not all cats will like it or respond well to raw food after being on dry processed foods for a long time.
Reply from Darwin's Natural Pet Products
Hi Julio, Thank you so much for sharing your experience, and for giving Darwin’s a try with your six cats! We’re thrilled to hear they enjoyed the food and that the transition went smoothly. It’s great to know that portioning and feeding were easy to manage and that our packaging and delivery met your expectations.
- Katrina· United States
Great customer service and fast delivery
Great customer service and fast delivery. On time delivery with no delays for more than a year!
Reply from Darwin's Natural Pet Products
Hi Katrina, Thank you for the great review. We’re glad to hear your deliveries have been fast and on time for over a year. We appreciate you being with us.
- Susan· United States
Support
Customer service always helpful and pleasant.
Reply from Darwin's Natural Pet Products
Hi Susan, Thank you for sharing this. We’re so glad to hear our customer service team has been helpful and pleasant in your experience. We truly appreciate you.
- Cheryl· United States
Customer service
Awesome customer service and has been for 12 yrs
Reply from Darwin's Natural Pet Products
Hi Cheryl, Thank you so much for sharing this. It means a lot to hear that you’ve experienced awesome customer service for 12 years. We truly appreciate your long‑time support.
- Lurlene· United States
Good quality, easy to open.
Consistently good quality, affordable and easy to manage subscription. Most of all, the 1 lb packages are easy to peel open.
Reply from Darwin's Natural Pet Products
Thank you so much for sharing this feedback! We’re delighted to hear that the quality, affordability, and ease of managing your subscription have all been consistent for you. We truly appreciate you being part of the Darwin's family for the past 9 months, and are grateful for your trust in us.
- Charles· United States
Read my latest email
Read my latest email
Reply from Darwin's Natural Pet Products
It looks like your most recent email was in response to the message we sent about upcoming holiday schedule changes. We send those reminders to all customers because, even though your current order doesn’t fall within that holiday window, you’re always able to adjust your delivery date, and any change you make could shift your shipment into that timeframe. Our goal is to make sure everyone has the information they need ahead of time. We apologize for any inconvenience this caused and appreciate your understanding.