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Blackwater Aquatics Reviews

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bwaquatics.com United States On Trustivly since 2023
4.8· Excellent · 198 reviews

About Blackwater Aquatics

We maintain and distribute rare wild type bettas and other uncommon blackwater fishes and more.

Customer reviews (198)

  • Andrea Mills· United States

    I ordered a pair, sent one fish, refuse to rely to my email

    I ordered a pair of Grey Mahachai, and a female Green Mahachai. Took them a week to respond and says they don’t have any Grey Mahachai and asked me for replacement. I chose Blue Mahachai. They sent me only the Male Blue Mahachai instead of the pair I ordered and a Green female. Contacted customer support on both occasions, through the email they asked for the replacement choice and the official customer service email. I got no reply and essentially cheated out of a fish. Will not buy from them ever again and I’d advice others no to as well. It’s a normal business until something wrong happens and they’ll ignore you.

  • Tanya Williams· United States

    Very helpful follow-up

    My fish were mailed out as promised and the support people at blackwater aquatics have been very helpful in answering all my questions. Since I received the fish. I would 100% recommend them.

  • Aria Jackson· United States

    Good communication overall

    Good communication overall, good quality fish it seems. Shipping prices are higher than many competitors

  • Sandra Butler· United States

    As always great experience …

    As always great experience with these folks. Great fish expert packing quickly shipped.

  • Brittany Baker· United States

    Finally someone who knows what they are doing,

    This company really truly care about there fish,and know what they are doing, I am proud to say I will only be buying my gourami and other Blackwater fish from them,this kinda care is hard to come by now a day's, they communicated with me when they new weather was bad,which I really loved,can't wait to purchase again, give them a try,you won't be disappointed

  • Gabriel Thompson· United States

    A great buying expirience

    I had a great experience buying my betta antuta from this seller. The process was smooth and the fish I received are in perfect condition. The bettas are of great quality and a good size. I hope they start breading soon. The shipping package was great too. Fish were very well protected in transit. I will buy again and recommend.

  • Randy Gibson· United States

    Fish arrived very lively

    Fish arrived very lively, looking great. They ate right away. So happy with the whole experience.

  • Jeremy Coleman· United States

    Awesome fish!

    Awesome fish!! Great communication! Extremely well packed! Great price,highly recommend!!!

  • Brenda Green· United States

    Satisfied quality

    Satisfied quality

  • Wyatt Andrews· United States

    Beautiful fish!

    Beautiful fish!! All were shipped with care. Will do online business with them again