About The Bouqs Company
The Bouqs Co.'s philosophy is simple: care about people, the planet, and the process of growing flowers. Bouqs believes in farm-direct, transparent sourcing, which means partnering with farmers who use sustainable growing practices.
Customer reviews (10)
- Brigitte Cooper· United States
Ruined MOTHERS DAY
I’m reaching out because the arrangement I received was completely different from what was ordered, and to make matters worse, nearly half of the flowers arrived dead or already wilting. Honestly, it looked like the bouquet lost a fight in cargo before it even got delivered. This was supposed to be for a special occasion, and instead it was a total disaster and pretty embarrassing to give to someone in this condition. I would appreciate this being resolved immediately with either: • A full replacement that actually matches the arrangement ordered or • A full refund. I’ve attached photos showing the condition and the differences from what was advertised. Please let me know how you plan to fix this ASAP. Thank you.
- Aditi· United States
Flowers in April subscription were terrible
Flowers in April subscription were plucked way before they should've been. They came in as buds and remained that way and didn't bloom. Very disappointing. Flowers dried up in 3 days.
Reply from The Bouqs Company
Hi Aditi, Thank you for sharing your feedback. We’re very sorry to hear about your disappointing experience with your April subscription flowers. Receiving blooms that never opened and dried up so quickly is not the quality we aim to provide, and we sincerely apologize for this.
- Elizabeth· United States
Great flowers
Flowers were beautiful, & delivered on time.
Reply from The Bouqs Company
Hi Elizabeth, Thank you for your feedback! We’re thrilled to hear you enjoyed the flowers... Warm regards, Jane@TheBouqsCo.
- Chad· United States
Nice website…delivery is now going to be three days late.
The website is great and easy to navigate, however my mom's flowers were supposed to arrive on Friday, May 8th, 2026 and I was notified that it’s delayed and won’t be delivered until Monday, May 11, 2026. That’s after Mother’s Day! Not a great experience for my first time using this company.
Reply from The Bouqs Company
Hi Chad, Thank you for sharing your experience with us. While we’re glad to hear you found the website easy to navigate, we sincerely apologize for the delay in your delivery—especially given the importance of Mother’s Day. We understand how disappointing it must have been for your flowers to arrive after the occasion.
- Rita· United States
Don't waste your money
My small bouquet came smaller than it was supposed to be with missing some flowers and one of the Poms was brown. The purple Reign came with daisies which are not included in the description. They used cheaper and different flowers because I got a discount and free delivery. They also came directly from Bogota, not here in the U.S. so it took 5 to 6 days to get to my mom's house.
Reply from The Bouqs Company
Hi Rita, Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience with your bouquet... Warm regards, Shen@TheBouqsCo.
- Stephen· United States
The flowers arrived withered
The flowers arrived withered, 3 rose heads were already popped off the stems. My mother enjoyed them regardless because 'it's the thought that counts' she says...
Reply from The Bouqs Company
Hello Stephen, Thank you for sharing your honest feedback. We sincerely apologize for the poor condition of the flowers your mother received... Warm regards, Jane@TheBouqsCo.
- Andrea· United States
Undeniable Beauty
The BOUQS provide beautiful flowers and the smell is phenomenal. It makes your home so vibrant and it smells like you’re in a flower factory...
Reply from The Bouqs Company
Hi Andrea, Thank you for such a wonderful feedback! We’re delighted to hear that our flowers bring beauty, fragrance, and vibrancy to your home... Warm regards, Jane@TheBouqsCo.
- Aniello· United States
Great company
The flowers were easy to order. They were delivered on time. They were beautiful! Always an easy experience with bouqs. The quality is excellent!
Reply from The Bouqs Company
Hi Aniello, Thank you for sharing such positive feedback! We’re delighted to know that ordering was simple, delivery was timely, and the flowers met your expectations with their beauty and quality. Providing a seamless experience and excellent bouquets is always our priority, and we’re grateful for your continued trust in Bouqs.
- James· United States
Every year my T-Mobile Tuesday benefit…
Every year my T-Mobile Tuesday benefit app gives me $25 off plus free shipping on my mother's Day flowers. I am able to easily send flowers only taking 5 minutes to process. Otherwise too expensive to send flowers. Bouqs seems to consistently have very fresh flowers.
Reply from The Bouqs Company
Hi James, Thank you for sharing your experience! We’re so pleased to hear that the T‑Mobile Tuesday benefit makes sending Mother’s Day flowers simple and affordable for you.
- David· United States
Flowers were beautiful
Flowers were beautiful, & delivered on time.
Reply from The Bouqs Company
Hello David, Thank you for sharing your experience! We're so glad to hear that the flowers were beautiful and arrived right on time... Warm regards, Jane@TheBouqsCo.