BOSS LASER Reviews
VerifiedAbout BOSS LASER
Established in 2012, Boss Laser is a 100% US based company and has been attributed an accession number by the FDA recognizing them as the manufacturer. Boss Laser takes client reviews seriously supporting clients in acquiring a value packed laser engraver or cutter machine for their unique application. Whether it's laser fiber laser metal cutting, marking or welding - or Co2 laser cutting, engraving, or marking, we offer a machine to help you advance your dreams. Boss' laser machines are designed and engineered in house with the intent of providing clients unparalleled value backed by full time support.
Customer reviews (195)
- Technical Support Rep. Dorian· United States
Technical Support Rep Dorian was extremely helpful
Technical Support Rep. Dorian was extremely helpful when it came to providing me with the resources necessary to repair the unit we have at our facility. His responses were prompt and he provided plentiful documentation. Not that I hope it breaks again but I know who to go to now.
- Amy Kelly· United States
Austin did a great job diagnosing and fixing our machine.
Austin did a great job diagnosing and fixing our machine.
- Willie Martin· United States
Working with Dorian was an absolute pleasure.
Working with Dorian was an absolute pleasure. He was thoughtful and engaging, fixing our software lockout issue (alarm shut down due to cutting aluminum). He worked with the manufacturer to secure the most up-to-date solutions, then returned our calls and got us up and running quickly. Thanks again Dorian, from the team at Humble Beginnings Custom Works.
- Laser fix· United States
Austin has been great to work with.
Austin has been great to work with. He came in and took care of our issues quickly. Was great to work with.
- Install Experience· United States
Austin and James were our install techs, they did great!
Austin and James were our install techs, they did great! Showed up early, were able to walk through all the problems and worked with us while we shuffled things around to make this project a success. They left the job site clean and took time to clean the machine before they left. Thanks for getting our machine ready Austin and James! -Job Concepts LLC Fort Smith Arkansas.
- Gregory Robinson· United States
Robert Callaway responded to my request very quickly!
Robert Callaway responded to my request very quickly!
- Olivia N.· CA
Amazing customer support
Honestly didn't expect this level of service. They went above and beyond to make sure I was happy with my purchase. Quality feels premium, packaging was thoughtful, and pricing is fair.
- Sandra Cunningham· United States
How informed and quickly the Boss Laser team responded.
How informed and quickly the Boss Laser team responded. They were quick to assess the issue and give me a quick and easy fix.
- Michelle Woods· United States
Robert resolved the issue and was very knowledgeable
Robert resolved the issue and was very knowledgeable.
- Alexander Jimenez· United States
Robert actually called us back in a timely time frame with the needed information.
Robert actually called us back in a timely time frame with the needed information.