About Shari's Berries
Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide.
Customer reviews (14)
- Jason N.· US
Couldn't be happier
Honestly didn't expect this level of service. They went above and beyond to make sure I was happy with my purchase. Quality feels premium, packaging was thoughtful, and pricing is fair.
- Ethan A.· AU
Customer service needs work
Had to chase them for updates more than once. The end result was acceptable but the process was stressful. Hoping it was a one-off.
- Joshua L.· US
Great experience overall
Customer support actually answered my email within a few hours and resolved the issue without any back-and-forth. That alone earns my loyalty. Product itself is exactly as described.
- Ryan P.· US
Excellent service!
Five stars. Easy ordering, fast shipping, and the product works exactly as described. No surprises, no hidden fees, just a good experience all the way through.
- Lisa T.· GB
Wouldn't recommend
Unfortunately this didn't live up to the marketing. The item arrived later than promised and didn't quite match the description. I hope they improve the experience for future customers.
- Adam C.· NZ
Wouldn't recommend
The product itself was fine, but getting in touch with support after a delivery issue was harder than it needed to be. Took several emails before I got a real answer.
- Emily R.· United States
I originally ordered an edible arrangement...
I originally ordered an edible arrangement for Mother's Day, which was scheduled to be delivered between May 9th and 11th, but never arrived. When I reached out to customer service the following Monday, I was told that the order had been canceled, even though I received no notification of this happening. I was then asked if I wanted a replacement order and a $15 credit to which I agreed to and was given a new order number. I was told the arrangement would arrive the following day between 9am and 8pm. Unsurprisingly, the order still had not arrived by the end of the next day, and when I went to track the order, the number I was given didn't even work. Reaching out to customer support for the 3rd or 4th time now, I was told that the order number didn't match with my recipient's name and that the original arrangement was no longer available. I was then offered a similar 'upgraded' arrangement (an add-on of 12 dipped strawberries) and told that it would be delivered the following day. This time, the order number worked, however, the 'upgraded' arrangement was at least $15 less than the original arrangement I had asked for, and it did not include the 12 dipped strawberries I was promised. Exasperated by this point and debating on just canceling the order altogether, I reached back out to customer support to see if I could have the order modified to include the 12 dipped strawberries. Unfortunately, they told me that was no longer possible. It is now May 15, and I still have not received my mom's Mother's Day gift. I have bought from this company in the past several times and have never had any issues, nor so many, on a single order. At this point, I don't feel comfortable doing business with them again.
- Cynthia P.· United States
Worse experience ever!!
Worse experience ever!!! I will never order from them again. My mother's day was ruined. My daughters birthday was ruined....I wish I could give them a negative 1...
- Samantha W.· United States
I’ve been ordering flowers and berries…
I’ve been ordering flowers and berries for years for my mom and this is like the third time she’s told me that two berries weren’t strawberries weren’t even covered with chocolate and the size of them has changed and I ordered 120 some dollars worth of stuff each time I’m not happy
- Amanda H.· United States
Shari's Fairytale
I have purchased chocolate covered strawberries for many occasions for my Mother, and she and I were both seemed to be satisfied, until I learned about the strawberries. However, this year, I sent my Mother a dozen roses, she is 85 years old, and I learned that the roses never opened, and the pedals just fell off, no blooming of the roses. And after noticing MANY one and two star reviews, I have to say that I feel douped. Is there any type of compensation of or the loss on this very special day? Now, I can not trust the strawberries either. I WANT MY MONEY BACK.!