About Asurion
When your tech goes wrong, we're there to make it right. For over 20 years, we've repaired, replaced, and protected the devices you rely on most. Committed to user experience and service.
Customer reviews (10)
- Danna· United States
Danna gets 5 stars
Danna was very helpful and helped me get what I needed!
- Brian Harris· United States
Dear Asurion Team,
I wanted to take a moment to express my appreciation for the exceptional service I received. Your team’s professionalism, efficiency, and attention to detail made a significant difference in resolving my issue. Thank you for your hard work and dedication. Keep up the great work!
- Larry· United States
Larry was very helpful and fast and…
Larry was very helpful and fast and getting my issue resolved very satisfied
- Att· United States
Att was so helpful in getting me a new…
Att was so helpful in getting me a new phone when my old one went out!!! It's arriving today and I am excited!
- Alhaysa· United States
Helpful, Fast, and No Upfront Fee
Alhaysa was polite, professional, and very helpful. I explained that my Zonveer A20 eBike is unsafe to ride because the rear brake caliper/adapter bolt broke, and the brake system needs repair. She listened, confirmed my protection plan, filed the claim, gave me a service request number, and explained that the claim would be reviewed with no service or claim fee.
- Timothy M.· AU
Quick fix for a pricey laptop
My high-end gaming laptop started acting up and I was dreading the repair cost. Asurion's plan covered it perfectly. Sent it in, got it back faster than I expected, and everything's running smoothly again. Definitely worth having for peace of mind.
- Cynthia F.· GB
Total nightmare and waste of money
My washing machine broke and I've been without it for weeks! Asurion sent out a technician who couldn't fix it, then said they'd replace it, but I'm still waiting for the new one to even ship. Their customer service has been unhelpful and I just want my machine back or a refund for this useless plan.
- Edward Y.· IE
Saved my phone, saved my sanity!
Seriously, I dropped my new iPhone and shattered the screen. Thought I was out of luck. Called Asurion and they had a tech out to my house THE NEXT DAY. He fixed it up like new right on my kitchen table. So easy and saved me a ton of hassle.
- Barbara T.· US
Okay, but a bit slow
Had an issue with my smart TV; it just wouldn't turn on. Filed a claim with Asurion and it took a few days longer than I hoped to get someone out. The technician was knowledgeable once he arrived though, and fixed it up. Just wish the response time was a little quicker.
- Ruth A.· FI
Essential for clumsy people!
Look, I'm just bad with electronics. My tablet has taken a few tumbles. Asurion has replaced it twice now, no questions asked, just a small deductible. They make the process super simple and I can't imagine owning tech without their protection anymore.