Americas Preferred Home Warranty Reviews
VerifiedAbout Americas Preferred Home Warranty
America’s Preferred Home Warranty (APHW) delivers flexible, dependable home protection designed to give homeowners peace of mind. What sets APHW apart is its contractor choice model, one of the few in the industry that allows customers to choose their own licensed contractor for covered repairs. This gives homeowners more control, more trust, and a faster path to getting things fixed.
Customer reviews (59)
- Brittany· United States
Brittany was great
Brittany was great. Enjoyed all the information she provided and she had a warm and inviting tone. Happy to work with her and the company.
- Brittany· United States
Brittany was great
Brittany was clear, pleasant, and competent as she explained our policy and how it works. We strongly recommend her.
Reply from Americas Preferred Home Warranty
Thank you for your wonderful feedback! We’re so glad Brittany provided such great customer service and took the time to ensure you fully understood your coverage. We truly appreciate you sharing your experience!
- Sherry· United States
Sherry provided great customer service
Sherry was extremely nice and made sure I understood the extent of coverage I was getting
Reply from Americas Preferred Home Warranty
Thank you for your wonderful feedback! We’re so glad Sherry provided such great customer service and took the time to ensure you fully understood your coverage. We truly appreciate you sharing your experience!
- Catherine· United States
Very nice person who did a great job…
Very nice person who did a great job explaining my warranty to me
Reply from Americas Preferred Home Warranty
Thank you for your kind review! We’re so glad Debie provided a friendly experience and took the time to clearly explain your warranty. We appreciate you sharing your feedback!
- Bear Pond Partners, LLC· United States
Agent was great
Agent was great! Very friendly and accommodating and explained everything very well. I would hire her
Reply from Americas Preferred Home Warranty
Thank you for the wonderful review! We’re so glad to hear Maria was friendly, accommodating, and took the time to explain everything clearly. We truly appreciate your kind words and confidence in her!
- Michael· United States
Very helpful!
Britney was very helpful and provided a complete overview of the warranty process.
Reply from Americas Preferred Home Warranty
It’s wonderful to hear that Britney provided such helpful and informative service. Ensuring our customers feel confident and informed is always our goal. Thank you for sharing your experience!
- Kelsey and Tyler· United States
Maria was wonderful
Maria was wonderful! She made me feel so comfortable and informed. Shared in my joy of being a new homeowner. Loved that this was a real person and not AI.
Reply from Americas Preferred Home Warranty
We’re so happy to hear Maria provided such a warm and informative experience for you. Buying a new home is a huge moment, and it means a lot that she could help make the process feel personal, supportive, and celebratory. Thank you for sharing!
- HC· United States
Maria was kind and communicative
Maria was kind and communicative. I now understand what is covered and what representation from your organization is. She was detailed and thorough.
Reply from Americas Preferred Home Warranty
Thank you for your thoughtful feedback! We’re so glad Maria’s kindness, communication, and thorough explanations helped you better understand your coverage and our role in supporting you. We truly appreciate you sharing your experience.
- Aimiede· United States
She was professional.
She was professional. She took time to explain my coverage and answered all my questions.
Reply from Americas Preferred Home Warranty
Thank you for your thoughtful review! We’re so glad Maria took the time to explain your coverage clearly and answer all of your questions. Providing professional and personalized service is always our goal.
- James· United States
Our concierge was very kind and helpful.